How HomeKeep AI collects, uses, stores, and limits disclosure of personal information.
HomeKeep AI may collect account details, contact information, device and browser information, payment-related identifiers, project content, uploaded files, and operational logs such as IP address and user agent.
We use information to operate the platform, secure accounts, support project workflows, store legal acceptances and acknowledgements, process payments, communicate with users, and improve product performance.
Before a homeowner project is awarded or accepted, contractor views are limited to approximate location details such as area, city, postal code prefix, or distance instead of the full homeowner address.
We share information with service providers and counterparties only as needed to operate the product, support payment flows, satisfy legal obligations, and complete platform workflows.
We retain records for operational, legal, security, and accounting purposes, including legal acceptance logs and project acknowledgement records tied to platform activity.
You may update profile data available in the product. Some records, including transaction, legal, and security logs, may be retained even after account changes when required for compliance or dispute handling.
